Managing strategic client relationships, the full-time remote Pharmacy Network Consultant will oversee client support processes, ensure client satisfaction, and lead inquiries related to pharmacy benefit management services. Key responsibilities Build and maintain strong relationships with assigned clients, acting as a point of contact for inquiries and issues related to pharmacy network management Oversee and improve client support processes, ensuring timely and accurate responses to inquiries regarding provider services Track key performance metrics and analyze data to identify areas for improvement in client pharmacy network management support Required qualifications Bachelor's degree in healthcare administration, business management, pharmacy, or related field, or equivalent work experience required Pharmacy technician certification preferred 5+ years of business experience in PBM implementation, client management, or project management required Strong understanding of PBM processes, pharmacy benefits, and healthcare industry regulations required 3 years of experience in business, finance, or economics preferred