Personal Training Sales Manager/Director

Personal Training Sales Manager / Director

at URGE FITNESS

Location: Edgewater Park, NJ

Base Pay Range

$18.00/hr - $25.00/hr

Job Type: Full-Time

Compensation: Commission and Bonus-Driven (Earnings Based on Individual & Department Sales Performance)

URGE FITNESS is seeking a highly motivated, results-driven Personal Training Sales Manager/Director to lead and grow our 1-on-1 Personal Training program while also contributing to overall membership sales. This role is designed for a sales-focused leader who thrives in a high-pressure, quota-driven environment and is motivated by performance-based earnings.

Position Summary

The Personal Training Sales Manager/Director is primarily responsible for driving revenue through 1-on-1 personal training sales, including consultations, assessments, and package sales. While the primary focus is personal training, this role is also expected to actively contribute to membership sales as part of the club’s overall revenue strategy.

Primary Focus: Personal Training Sales

• Sell 1-on-1 personal training packages through fitness consultations and assessments
• Prospect follow-up and reactivation
• In-club and phone-based outreach
• Convert leads into long-term personal training clients
• Maintain strong closing percentages and average sale values
• Track, manage, and report personal training sales metrics
• Collaborate with trainers to maximize client retention and upgrades
• Ensure all personal training agreements are completed accurately and compliantly

Secondary Focus: Membership Sales

• Support and contribute to overall membership sales goals
• Assist with tours, presentations, and closing memberships as needed
• Work collaboratively with Membership Sales Consultants to maximize lead conversion

Club Manager Responsibilities

• Act as a visible leader on the gym floor during scheduled shifts
• Support front desk, sales, and training staff as needed
• Ensure a clean, safe, and welcoming club environment
• Enforce club policies, procedures, and brand standards
• Handle basic member concerns or escalations professionally
• Communicate operational issues, staffing needs, or facility concerns to senior management
• Ensure opening and closing procedures are followed when scheduled

Sales Pressure, Accountability & Performance Expectations

Operate in a high-accountability, quota-driven environment; Meet or exceed weekly and monthly personal training sales goals; Accept full responsibility for sales performance and results; Thrive under pressure and remain focused in a competitive sales environment; Participate in sales coaching, performance reviews, and strategy sessions.

Phone Work, Appointments & Systems

• Conduct extensive phone outreach to new leads, existing members, and inactive prospects
• Schedule and run fitness consultations, assessments, and sales appointments
• Maintain accurate records of sales activity in URGE FITNESS CRM and software
• Ensure proper check-in and documentation for all training clients

Scheduling & Availability

• Flexible scheduling, including evenings and weekends as required

Qualifications & Skills

• Proven experience in commission-based sales (fitness sales strongly preferred)
• Strong closing skills and objection-handling ability
• Comfortable with high-volume phone and in-person sales
• Leadership mindset with the ability to influence and motivate others
• Professional, confident, and results-oriented
• Strong organizational and time-management skills
• Comfortable using CRM, scheduling, and sales tracking software

Work Environment & Physical Requirements

• Ability to move throughout the club for tours, consultations, and floor presence
• Able to lift up to 50 pounds consistently, and more on occasions
• Comfortable standing and walking for extended periods
• Ability to demonstrate basic exercises or assessments when required
• Comfortable working in a fast-paced, high-energy fitness environment

Important Disclosure

This position is highly commission-driven and performance-based. Income is not guaranteed and depends entirely on the individual’s ability to consistently sell personal training and contribute to overall club revenue. Failure to meet established performance goals may result in removal from the position or mutual separation.

Seniority Level

Mid-Senior Level