Permit Coordinator

Permit Coordinator - Stoneham, MAAt Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You'll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel.If you're good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career.Behind every successful install is someone making sure everything is approved, scheduled, and ready to go. Schedule for this job is Monday - Friday 8am to 4pm.BenefitsCompetitive Pay: $32 - $35/hour with weekly pay!Medical, dental, and vision insurance401(k) with company matchPaid time off and paid holidaysCompany-paid life and disability insurancePaid training and professional developmentOpportunities for career growth and advancementEmployee and family discounts on servicesWhat You'll DoPull, file, track, and close permits for HVAC, plumbing, electrical, commercial, sheet metal, mechanical, and gas projectsManage the full permitting cycle from initial permit application through final inspection and closeoutCoordinate with customers, municipalities, inspectors, and internal teams to ensure all parties are at the same place at the same time for required inspectionsFollow up with representatives, customers, municipalities, and other parties to obtain required documentation and keep permits moving forwardSchedule and coordinate pre- and post-installation inspectionsTrack permit statuses and ensure required permits and inspections are completed on timeEnter and maintain accurate project, permit, payment, and customer information in ServiceTitanCreate and manage Purchase Orders as neededPrepare funding reports and enter GreenSky funding payments into ServiceTitanPerform basic accounting and administrative duties, including merging customer accounts, processing and recording payments, monitoring outstanding invoices, and contacting customers regarding past-due balancesMake customer collection calls in a professional and courteous mannerAssist with additional accounting, permitting, and administrative tasks as neededWork closely with Install Coordinators, Dispatch, managers, technicians, and other internal teams to ensure projects move smoothly from start to finishMaintain accurate records and documentation throughout the permitting and payment processIdentify issues, troubleshoot problems, and find practical solutions to keep projects and permits on scheduleWhat You BringAt least 1 year of experience pulling permits; permitting experience is highly preferred but not requiredExperience working with HVAC, plumbing, electrical, commercial, sheet metal, mechanical, or gas permits is a plusServiceTitan experience is highly preferredStrong problem-solving and critical-thinking skillsExcellent communication and customer service skillsComfortable speaking with customers regarding payments, outstanding invoices, inspections, and required documentationStrong attention to detail and organizational skillsComfortable working with numbers and handling basic accounting-related tasksTech-savvy and comfortable learning and using software systemsMicrosoft Office proficiency is highly preferredAbility to manage multiple priorities and follow through in a fast-paced environmentOpen to feedback and willing to learn and adaptStrong sense of urgency and accountabilityNo college degree requiredNo prior GreenSky experience requiredA positive, team-oriented attitude and willingness to jump in wherever neededIf you're organized, detail-oriented, and enjoy keeping projects moving, we'd love to hear from you.

Join the Sila Boston team and play an important role in helping our customers and technicians get the job done right, from permit to completion. Apply today!$32 - $35 an hour