Carrington Mortgage Holdings is seeking a Quality Control Communications Analyst to monitor live and recorded customer interactions and ensure compliance with quality and regulatory guidelines. This remote role supports our customer service operations while aligning with federal and state requirements.
You will identify trends, assist in developing guidelines, participate in calibration, and produce reports.
#J-18808-LjbffrPerformance Tester in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.