Performance MonitoringTriages issues based on customer reviews in the Apple/Play Store for the mobile app. Tracks issues using Apptentive. Publishes weekly and monthly reports to leadership.
Analyzes functionality, APIs and provides inputs to respective squad teams. Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information. Works with QA and Dev teams to reproduce/follow up reported issues.
Creates alerts and dashboards in Quantum Metric and Logstash. Identifies the percentage of customer impact, overall traffic, and potential impact.
Performance Monitoring in dallas at Unknown Company
This position is listed as full time and onsite.