Performance Monitoring Analyst Dallas, TX ContractRole name: Performance Monitoring AnalystRole Description: • Triages issues based on customer reviews in the Apple/Play Store for the mobile app. • Tracks issues using Apptentive. • Publishes weekly and monthly reports to leadership.
• Analyze the Functionality, APIs and provide inputs to respective Squad teams. • Assists SRE in finding better root cause analysis (RCA) of any issue, once issues are identified, JIRA tickets are created with detailed information. • Works with QA and Dev teams to reproduce/follow up reported issues.
• Creates alerts and dashboards in Quantum Metric and Logstash. • Identifies the percentage of customer impact, overall traffic, and potential impact.Competencies: Performance MonitoringExperience (Years): 10 & Above
Performance Monitoring Analyst in dallas at Unknown Company
This position is listed as contract and onsite.