AT&T in Orlando, Florida is seeking a Lead Performance Architect to partner with Customer Care leadership, diagnose performance gaps, and design targeted interventions that boost employee performance and customer experience.
You will work with operations, learning design, and delivery teams to implement coaching, change management, and analytics-driven solutions, using tools like Power BI, in a fast-paced, matrixed environment.
#J-18808-LjbffrPerformance Architect: Customer Care Excellence in orlando at Unknown Company
This position is listed as full time and onsite.