Remote Per Diem Benefit Counselor
The Benefits Counselor supports client employees by providing education and assistance in selecting appropriate employer-sponsored insurance products. The role may be performed on-site or remotely, offering a flexible schedule focused on benefits education and enrollment.
Key Responsibilities
- Educate employees about available benefit programs through face-to-face, phone, or web-based consultations.
- Assist employees with enrollment via electronic platforms, ensuring accurate application completion and compliance with data privacy and security policies.
- Participate in case-specific, enrollment, product, and system training sessions; collaborate with the Account Executive team to meet client standards.
- Maintain high standards of professionalism and confidentiality; adhere to assigned schedules, including weekends, evenings, or overnight shifts.
- Document all activities accurately and attend meetings and training sessions (on-site or online) as required; perform additional administrative tasks as directed.
Requirements & Qualifications
- Strong knowledge of insurance products, including life, health, and voluntary benefits.
- Excellent communication skills to interpret employee needs and educate them on available options.
- Ability to manage schedules and maintain documentation with accuracy and timeliness.
- Flexibility to work various shifts and adapt to changing priorities.
Preferred Experience
- Minimum of 2 years of experience in benefits counseling or a related field.
- Demonstrated ability to work with individuals from diverse backgrounds.
Required Licensing and Technical Requirements
- Active state license in Life and Health Insurance.
- Ability to pass background checks and screenings.
- Access to a quiet, home-based work area with reliable internet for remote work.
- Proficiency in computer applications (Windows and Google-based programs).
Key Traits
- Professional, reliable, and detail-oriented.
- Strong customer service and relationship-building skills.
- Ability to work in a fast-paced, team-oriented environment.
Compensation
- Base pay range: $25–34 per hour.
- Eligible for variable compensation, commission, and/or annual bonus based on performance.
- Health, wellbeing, retirement, and other financial benefits; paid time off; overtime pay for non-exempt employees; and learning and development programs.
- Reimbursement of job-related expenses according to company policy and eligibility for employee perks and discounts.