Peoplesoft FIN Operations Consultant : State of OH - DAS

Peoplesoft Fin Operations ConsultantAct as a PeopleSoft Financial Management (FIN) and Product SpecialistWork with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial OperationsHelp manage the State's relationship with its ERP Managed Services Providers (MSP) to ensure that SLA's and other performance metrics are metDrive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendarsWork to understand customer issues and communicate these issues to ERP support personnel/organizationsLead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN applicationConsult with the Business and MSP on critical aspects of break/fix approaches and planned enhancementsDevelop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requestsValidate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancementsMonitors SFTP server activity for interfaces to determine what interfaces are being created and/or retrievedProactively identify and implement service improvements in operational delivery processesHelp drive MSP performance improvementsWork with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teamsSend communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKSRelevant Experience Mandatory:3+ years of PeopleSoft ERP Operations Management3+ years of PeopleSoft Financial Management 9.x product experience (Accounts Payable and Receivable, Asset Management, Billing, General Ledger, Budget Development, Strategic Sourcing, Supply Chain, Travel and Expense, Commitment Control, Procurement, Self Service)Application management/outsourcing experience – preferably onshore – in a leadership roleExcellent verbal and written communication skills in Large/complex organization experiencePreferred:Public Sector experienceExperience working with, or as a part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional servicesAbility to interface and resolve issues across all levels of an organizationUpgrade and/or application patch, bundle, or image experiencePreferred Education:4 year college degreeProject Management Professional (PMP) certificationPeopleSoft Certification(s)ITIL Certification