People Services Manager

To support a growing healthcare practice, the full-time remote Manager, People Services will design and execute compliant people operations, lead employee relations, and ensure efficient processes throughout the employee lifecycle. Key responsibilities Own and continuously improve people processes, focusing on pre-boarding and offboarding for consistency and compliance Manage the centralized People Services inbox, addressing Tier 2 inquiries and escalating complex issues as needed Oversee employment compliance and maintain accurate people data across HRIS and connected systems Required qualifications 5+ years of experience in people operations, HR shared services, or HR administration Working knowledge of HR policies, employee relations, and employment lifecycle operations Hands-on experience with HRIS, preferably Workday, for processing HR transactions Experience creating process documentation and standard operating procedures Strong customer service mindset with a proven ability to resolve employee issues effectively