Zipline is scaling faster than we believed possible. As our business grows, our leaders need exceptional partners who help them build stronger organizations, make harder decisions faster, and continuously raise the talent bar
As a People Partner, your job is to make the business better through people. You’ll partner directly with leaders across SG&A teams to build stronger teams, coach exceptional managers, improve organizational effectiveness, and ensure Zipline continues attracting and developing extraordinary talent
This isn’t a traditional HR role. You’ll help leaders strengthen their organizations, make difficult people decisions, improve management quality, and solve the challenges that come with rapid growth
Guide talent decisions. Partner with leaders on hiring, performance, and promotion decisions that directly strengthen their teams
Coach managers. Work directly with managers on performance feedback, employee development, difficult conversations, and supporting their teams through organizational change
Support learning & development. Help leaders identify capability gaps in their teams and connect managers and employees with development opportunities that build skills as the business scales
Support employee relations. Handle sensitive employee concerns with discretion and professionalism, partnering with Legal and senior People Partners on next steps
Connect the People org. Work closely with People Operations and Recruiting to keep the employee experience consistent and improving across the lifecycle
Reinforce culture and accountability. Help leaders set clear expectations and give direct feedback so their teams reflect Zipline’s values in practice
Your Impact:
Leaders trust your judgment and proactively seek your partnership on important people decisions
Managers become more effective because of your coaching and leaders increasingly rely on your judgment to navigate tough people decisions
Employees trust the People team because concerns are handled consistently, thoughtfully, and with integrity
Qualifications
Curiosity, low ego, and a desire to continuously learn, improve, and adapt as the business evolves
A collaborative mindset and willingness to roll up your sleeves to help solve problems wherever they’re needed
Strong judgment and the ability to navigate complex people situations with professionalism, objectivity, and discretion
Confidence coaching managers through performance management, employee development, and difficult conversations
Experience using people data and business context to inform decisions and improve team effectiveness
5+ years of experience in HR, People Business Partnering, or a related role supporting managers and teams in a fast-paced environment
Ability to build trust quickly while providing candid, thoughtful guidance to managers at all levels
A practical, solutions-oriented approach to solving organizational and people challenges