People Operations Specialist
The People Operations Specialist plays an integral role at Favor. The People Operations Specialist manages day-to-day employee lifecycle tasks, supports onboarding, benefits, and maintains accurate HR data systems. The role is dedicated to ensuring that HR processes run smoothly and efficiently and will play a crucial role in enhancing the employee experience from onboarding to offboarding. This role will also play an active role in maintaining a good relationship with our parent company HEB. This position requires a high level of confidentiality, attention to detail, customer service skills, and the ability to thrive in a fast-paced and dynamic environment.
What You'll Do:
- Benefits & Wellness Administration
- Onboarding & Offboarding Experience
- People Programs & HR Systems
- Data Integrity, Payroll & Reporting
- Talent Experience & Culture Responsibilities
Skills You Have:
- A relevant degree or comparable formal training, certification, and/or work experience
- 3+ years' experience in benefits, data analysis, payroll, HR systems
- Strong understanding of the employee benefits landscape, processes, and compliance
- Foundational understanding of employment law (FMLA, FLSA, EEOC, etc.)
- The ability to lift and carry about 30 lbs.
- Proficiency in Microsoft Excel and Google Suite products
- Experience with PeopleSoft is a plus.
Who You Are:
- You have strong written, verbal, and interpersonal communication skills.
- You are highly organized, meticulous, and resourceful.
- You have proven experience with prioritization, multitasking, and problem solving.
- You are focused on customer service and the team member experience.
- You have a high touch, caring, and helpful approach in difficult circumstances.
- You are patient and approachable.
- You can simplify complex concepts into digestible information for team members to understand.
Life at Favor
Where you'll work: This is a hybrid role, meaning you'll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.
Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts!
Paid time off (PTO): We offer unlimited PTO for salaried employees (that's actually unlimited) and ample vacation time to all team members.
Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
Community: Whether you're an avid cyclist, dog lover, or Magic enthusiast, there's a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.
Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!
In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.