The People Operations Partner is a key member of the People Operations team, reporting to the Director of People Operations. This in-office role supports employee relations, benefits administration, payroll inquiries, onboarding and offboarding, and internal communications, with regular on-site presence and travel within the assigned region approximately every 2-3 weeks.
Role Responsibilities
* Provide guidance and support to managers and team members on employee relations matters, including performance management, goal setting, performance evaluations, coaching and development conversations, corrective actions and documentation, and one-on-one meeting best practices.
* Assist leaders in resolving employee concerns while promoting a positive work environment.
* Monitor and respond to inquiries received through the People Operations inbox.
* Ensure consistent application of company policies and employment practices across teams.
* Serve as a resource for team member benefits-related questions, directing employees to appropriate benefits resources and external support providers.
* Support benefits communications and employee education initiatives.
* Partner with vendors and internal stakeholders to address and resolve benefits-related issues.
* Respond to payroll-related inquiries from managers and team members.
* Coordinate and process approved pay adjustments.
* Partner with payroll stakeholders to support timely and accurate resolution of payroll concerns.
* Support onboarding activities to help ensure a positive and seamless new hire experience.
* Coordinate offboarding processes, including employee separation documentation and communications.
* Assist with maintaining onboarding and offboarding procedures and related resources.
* Support the Director, People Operations, in coordinating company-wide and division-level communications.
* Assist with planning and execution of Company Town Halls and Division Town Halls.
* Help ensure employees receive timely, accurate, and engaging organizational updates.
* Support company-wide employee engagement initiatives and programs.
* Coordinate quarterly and annual employee recognition and awards programs.
* Assist with activities that strengthen company culture, employee satisfaction, and retention.
* Support pre-close integration planning, including employee onboarding materials, offer letters, organizational documentation, and transition readiness activities.
* Coordinate Day One and Week One onboarding activities, ensuring a smooth transition into IOS policies, benefits, systems, and culture.
* Partner with leaders to execute employee communications, change management, and workforce integration activities during the acquisition process.
* Provide ongoing support to acquired employees and leaders to drive engagement, retention, and successful long-term integration into IOS.
Required Qualifications
* Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
* 5+ years of Human Resources experience.
* Strong knowledge of HR practices, employee relations, employment policies, and workforce support programs.
* Excellent interpersonal, communication, relationship-building, and conflict-resolution skills.
* Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
* High emotional intelligence, discretion, and the ability to build trust and credibility across all levels of the organization.
* Proficiency with Microsoft Office and HRIS / People Operations systems.
Preferred Experience
* Experience supporting organizational change, acquisitions, employee onboarding, or workforce integration initiatives.
Technology & Tools
* Microsoft Office
* HRIS
* People Operations systems
Benefits
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Vision insurance
Work Location & Travel
* Work location: In person (Fort Smith, AR)
* Travel: To other offices within the assigned region approximately every 2-3 weeks
Supervisory Responsibilities
None #J-18808-Ljbffr
Role Responsibilities
* Provide guidance and support to managers and team members on employee relations matters, including performance management, goal setting, performance evaluations, coaching and development conversations, corrective actions and documentation, and one-on-one meeting best practices.
* Assist leaders in resolving employee concerns while promoting a positive work environment.
* Monitor and respond to inquiries received through the People Operations inbox.
* Ensure consistent application of company policies and employment practices across teams.
* Serve as a resource for team member benefits-related questions, directing employees to appropriate benefits resources and external support providers.
* Support benefits communications and employee education initiatives.
* Partner with vendors and internal stakeholders to address and resolve benefits-related issues.
* Respond to payroll-related inquiries from managers and team members.
* Coordinate and process approved pay adjustments.
* Partner with payroll stakeholders to support timely and accurate resolution of payroll concerns.
* Support onboarding activities to help ensure a positive and seamless new hire experience.
* Coordinate offboarding processes, including employee separation documentation and communications.
* Assist with maintaining onboarding and offboarding procedures and related resources.
* Support the Director, People Operations, in coordinating company-wide and division-level communications.
* Assist with planning and execution of Company Town Halls and Division Town Halls.
* Help ensure employees receive timely, accurate, and engaging organizational updates.
* Support company-wide employee engagement initiatives and programs.
* Coordinate quarterly and annual employee recognition and awards programs.
* Assist with activities that strengthen company culture, employee satisfaction, and retention.
* Support pre-close integration planning, including employee onboarding materials, offer letters, organizational documentation, and transition readiness activities.
* Coordinate Day One and Week One onboarding activities, ensuring a smooth transition into IOS policies, benefits, systems, and culture.
* Partner with leaders to execute employee communications, change management, and workforce integration activities during the acquisition process.
* Provide ongoing support to acquired employees and leaders to drive engagement, retention, and successful long-term integration into IOS.
Required Qualifications
* Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
* 5+ years of Human Resources experience.
* Strong knowledge of HR practices, employee relations, employment policies, and workforce support programs.
* Excellent interpersonal, communication, relationship-building, and conflict-resolution skills.
* Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
* High emotional intelligence, discretion, and the ability to build trust and credibility across all levels of the organization.
* Proficiency with Microsoft Office and HRIS / People Operations systems.
Preferred Experience
* Experience supporting organizational change, acquisitions, employee onboarding, or workforce integration initiatives.
Technology & Tools
* Microsoft Office
* HRIS
* People Operations systems
Benefits
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Vision insurance
Work Location & Travel
* Work location: In person (Fort Smith, AR)
* Travel: To other offices within the assigned region approximately every 2-3 weeks
Supervisory Responsibilities
None #J-18808-Ljbffr
People Operations Partner in fort smith at Unknown Company
This position is listed as full time and onsite.