Unknown Company

People Experience & Process Improvement Lead

new york, ny • Posted 2 days ago
Onsite Full Time Customer Service

Dow Jones is seeking a People Experience Program Manager to drive the details of the employee journey, spotting friction and turning insights into practical improvements. Based in Midtown Manhattan, you will collaborate with People Experience, Operations, PBPs and Technology to embed an end-to-end perspective on support across the organization.

You will map journeys, test ideas with employees, and identify opportunities where self-service, automation and AI can simplify experiences, while

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People Experience & Process Improvement Lead in new york at Unknown Company

This position is listed as full time and onsite.

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