Pennsylvania Licensed Call Specialist

To support the All of Us research program, the part-time Pennsylvania Licensed Call Specialist will conduct outreach, enrollment, and retention activities while engaging with participants and assisting with research tasks in a remote environment. Key responsibilities Utilize outreach and engagement methods to drive enrollment and retention rates for the All of Us research program Screen patients for eligibility, provide program overviews, and obtain informed consent for research protocols Conduct daily phone outreach and schedule appointments for participants to complete enrollment and retention activities Required qualifications Associates degree or high school diploma/GED with at least 2 years of relevant work experience Intermediate proficiency in Microsoft Office and internet-related applications Familiarity with public health research and participatory research practices Bilingual in Spanish and English, with excellent oral and written communication skills Experience in Patient Relationship Management is a plus