About the Job
SHIFT: 7 am - 3 pm, 4 pm - 12 pm, Monday through Friday
During Weather Emergencies & Holidays: 10 AM - 2 PM, 6 PM - 12 AM
REPORTS TO: Peer Outreach Supervisor
JOB RESPONSIBILITIES:
SHIFT: 7 am - 3 pm, 4 pm - 12 pm, Monday through Friday
During Weather Emergencies & Holidays: 10 AM - 2 PM, 6 PM - 12 AM
REPORTS TO: Peer Outreach Supervisor
JOB RESPONSIBILITIES:
- Responsible for engaging potential clients at various locations, including on the street, and performing assessments and/or recording client contact information in a funder-required database.
- Responsible for evaluating and communicating concerns that may interfere with providing Peer Outreach Support and conducting services promptly per program and organizational guidelines.
- Responsible for engaging clients at various locations, including on the street, and recording relevant information (i.e., full name, SS#, DOB, etc.).
- Responsible for transporting clients to and from shelters, recovery houses, clinics, detoxification centers, DPA offices, etc.
- Responsible for assisting clients in finding shelter placement and referring clients to resources that provide showers, meals, clothing, and health examinations.
- Responsible for seeing new clients twice a month and previous clients once a month and updating information in the funder-required database.
- Responsible for referring clients to outpatient treatment facilities and making referrals to DPW, Social Security Administration, PHA, OSHA, etc., per the medical insurance guidelines.
- Responsible for reporting vehicle maintenance needs to supervisors and maintaining daily travel log activity.
- Participates in general staff meetings, program and departmental meetings, and training as directed and needed.
- Perform related work as required.
- High School Diploma is required.
- At least one (l) year of training and/or experience in homelessness, shelter management, clean/sober addiction, and outreach or substance abuse or an equivalent combination of education and experience.
- At least 2 years of experience working in programs with residential facilities/properties and providing services to individuals who may have challenges that include homelessness, substance abuse, mental health, or other barriers to self-sufficiency.
- Must be well organized, detail-oriented, task-driven, and able to work independently and set daily priorities.
- Must possess strong verbal and written communication skills.
- Must have a valid driver's license and motor vehicle record.