Pediatrics

Medical Assistant II (Certified)

Join a highly collaborative pediatric specialty team at Riley Children's Health and make a meaningful impact on the lives of patients and families. We are seeking a Certified Medical Assistant II (MA II) to support our Neurofibromatosis (NF) and Cancer Predisposition programs within Pediatric Hematology/Oncology. This role offers a unique opportunity to develop expertise in a specialized area of pediatric care while working alongside providers, advanced practice providers (APPs), and a supportive multidisciplinary team.

Schedule: 32 hours per week (0.8 FTE) No weekends. No IU Health observed holidays. Riley Outpatient Center

Clinical Responsibilities (Approximately 80%)

• Prepare exam rooms and clinic spaces for patient visits
• Participate in daily team huddles with providers and APPs
• Review schedules and identify patient-specific needs
• Room patients and obtain:
  • Vital signs
  • Medication reconciliation
  • PHQ-9 screenings
• Coordinate lab draws and central line access when needed
• Communicate patient updates to providers
• Assist with:
  • Vaccine administration and coordination
  • Urine collection
  • Lab follow-up
  • Infusion appointment coordination
  • Patient navigation throughout their visit

Administrative Responsibilities (Approximately 20%)

• Support disease-specific teams with follow-up and administrative tasks
• Participate in weekly office support days
• Assist with clinic coverage as needed
• Complete end-of-day stocking and department checklists

Required

• Medical Assistant II (MA II) Certification
• Experience administering vaccines
• Knowledge of quality, regulatory, and infection prevention standards
• Medication administration and medication reconciliation experience
• Strong communication and interpersonal skills
• Ability to work effectively in a collaborative team environment
• Comfort working closely with providers and APPs
• Ability to adapt in a fast-paced clinical setting

Preferred

• Epic experience
• Pediatric healthcare experience
• Hematology/Oncology experience
• Experience coordinating lab workflows and patient follow-up
• Strong clinical experience
• Understands vaccine protocols and compliance requirements
• Demonstrates strong attention to detail
• Adapts quickly to changing priorities and workflows
• Communicates effectively with providers and care teams
• Thrives in a collaborative environment
• Successfully manages multiple follow-up tasks while delivering exceptional patient care

Why Join Our Team?

• Specialty-focused role supporting Neurofibromatosis and Cancer Predisposition programs
• Collaborative provider and APP culture
• Strong team environment with 12 fully staffed Medical Assistants
• Opportunity to build specialized pediatric oncology experience
• Variety between direct patient care and office-based responsibilities
• Career growth opportunities into advanced MA roles

Benefits/Total Rewards

• Competitive benefits package Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness opportunities through qualifying government programs
• Employee Assistance Program (EAP)
• Wellness incentives through Healthy Results programs
• Paid professional development and career advancement opportunities

If you're looking for an opportunity to grow your clinical skills, work with an exceptional team, and support highly specialized pediatric patients, we'd love to hear from you. Bring your expertise, compassion, and dedication to a team that values your contributions and is committed to delivering outstanding patient care.