PDI Architect & Retail Technology SpecialistThe Opportunity PDI Architect & Retail Technology Specialist at a growth-oriented energy company Become a senior technical resource for PDI platform architecture, back-office operations, and Tier 2 retail technology support Reporting to the Director, Retail IT you will work in close peer-level collaboration with our existing PDI subject matter expert, contributing to platform decisions, integrations, and data strategy from day one Key activities include:Back Office and Operational SupportServe as the senior IT resource for Retail Operations and Accounting, owning back-office workflows, reporting, fuel reconciliation exceptions, inventory variances, and invoice verificationTranslate complex operational requirements from store and district leadership into PDI configuration, integration, or workflow solutionsDevelop and maintain SOPs and technical documentation for back-office procedures and system workflowsPDI Platform ArchitectureLead PDI Enterprise configuration and platform decisions in partnership with the existing PDI subject matter expert, covering pricebook management, inventory, loyalty integration, and fuel reconciliationDesign and maintain PDI InSights / MarketLink reporting solutions; drive module implementations, upgrades, and third-party integration architectureOwn PDI RSM handheld configurations, SOX compliance reporting, and direct vendor escalations for core platform defectsRetail Technology SupportProvide Tier 2 remote support for Gilbarco Passport POS, FP6 dispensers, Engage media, InSite360, Scale Computing Edge, back-office PCs, SupplyIT, and store network equipmentCoordinate with field teams and vendors to resolve store-impacting issues; manage tickets in ManageEngine ServiceDeskParticipate in an after-hours on-call rotation (approximately 1 week on, 5 weeks off)Integration and DataArchitect and maintain SQL-based data flows, batch processes, and system integrations connecting PDI to other enterprise platformsLead EDI, electronic invoice verification, and third-party inventory audit integration design and supportNote: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.Qualifications To meet the basic qualifications for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. Additional qualifications include:Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or related field requiredMinimum 8 years of hands-on PDI Enterprise experience in a convenience retail or petroleum wholesale environment, with demonstrated depth across multiple modules preferredExpert-level knowledge of Gilbarco Passport POS and strong familiarity with FP6 dispensers, InSite360, and Gilbarco Engage media requiredProven track record as a senior technical partner to retail operations and accounting leadership, not just a support resource requiredAdvanced SQL skills and deep working knowledge of fuel reconciliation, pricebook architecture, inventory management, and card processing workflows requiredAbility to lead vendor relationships, own escalations, and communicate platform strategy to executive and non-technical stakeholders alike requiredAvailability to participate in a structured after-hours on-call rotation required; responsibilities are limited to escalated support matters and are not part of daily operational dutiesAbout Us At Par Pacific, we own and operate market-leading energy and infrastructure businesses in logistically complex markets.
We have built a team of downstream industry veterans and subject matter experts to lead our organization with an entrepreneurial spirit and a collaborative, problem solving approach. We bring our diverse strengths and motivation to complex markets where we seek out diamonds in the rough. As a nimble, growing organization, we actively pursue new opportunities with corporate financing know-how, respond to local market demands, and adapt to changing external environments.