PCI Analyst

SYSTEMTEC is seeking a PCI-focused Governance and Compliance Analyst for a hybrid (1-2 days onsite/week) opportunity for candidates in Charlotte, NC. The candidate will support enterprise IT governance and change management initiatives by strengthening technology documentation, improving compliance processes, and helping maintain audit readiness within a regulated environment. The candidate will collaborate with cross-functional technology and business teams to enhance governance practices, resolve change management issues, and drive continuous process improvements.

Required Qualifications of the PCI Governance and Compliance Analyst:

• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Risk Management, or a related field, or equivalent professional experience.
• 3+ years of experience in IT governance, technology risk, compliance, internal audit, or change management within a regulated industry.
• Experience developing, reviewing, and maintaining IT policies, standards, procedures, and governance documentation.
• Knowledge of regulatory compliance frameworks and technology control requirements.
• Familiarity with IT change management processes and IT service management best practices.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to collaborate across technical and business teams.
• Ability to manage multiple priorities while working independently in a fast-paced environment.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Preferred Skills/Experience of the PCI Governance and Compliance Analyst:

• Experience with ServiceNow or other IT service management platforms.
• Knowledge of CMDB concepts, configuration management, or change reconciliation processes.
• Experience supporting internal or external audits, including evidence collection and remediation tracking.
• Familiarity with regulated environments and technology compliance programs.
• Professional certifications such as CISA, CISSP, CRISC, ITIL, or similar credentials.

Responsibilities of the PCI Governance and Compliance Analyst:

• Review and maintain IT governance documentation, including policies, standards, procedures, and work instructions to support compliance initiatives.
• Analyze technology documentation to identify gaps, recommend improvements, and ensure audit readiness.
• Monitor and reconcile change management activities, investigate exceptions, and coordinate issue resolution with technology stakeholders.
• Partner with IT, cybersecurity, and business teams to support governance, compliance, and operational control activities.
• Assist with audit preparation, evidence gathering, reporting, issue tracking, and remediation efforts.
• Provide regular status updates and recommend process improvements that strengthen governance and change management practices.

Work Location: Hybrid schedule (1-2 days/week onsite) based in Charlotte, North Carolina

Compensation / Benefits:

Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more

***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***