PCC Hub Manager (Cleveland)

PROPERTY OVERVIEW

9410 Hough is a residential apartment building that also serves as a site for community-focused and PCC-supported activities. The PCC HUB Manager plays a key role in ensuring daily building operations run smoothly while supporting coordination with the PCC (Project Community Capital) Team for approved on-site events and programming. 30-40 hours a week.

ABOUT PROJECT COMMUNITY CAPITAL®

Project Community Capital® (PCC) operates under the NREUV umbrella and delivers economic empowerment services that connect individuals with employment, education, training, and entrepreneurship opportunities. PCC is grounded in technology, cultivates high-value employer relationships through social capital, and works alongside a network of nonprofit partners to help residents move from opportunity to outcome.

PCC operates several connected platforms that come together at the 9410 PCC HUB.

ROLE SUMMARY

The PCC HUB Manager serves as the primary on-site representative at 9410 Hough and reports directly to the Project Community Capital Director. This role owns Employment Clinic delivery at the HUB, leads PCC/NREUV corporate employer outreach, and carries WFL Collective (WFLC) responsibilities across fundraising, community operations, and PCC coordination.

DUTIES AND RESPONSIBILITIES

A. EMPLOYMENT CLINIC SERVICES — HUB

Program Delivery

•   Plan, organize, and facilitate weekly Employment Clinic sessions at the 9410 PCC HUB, including walk-in hours and structured workshops

•   Deliver programming on resume writing, job applications, interview preparation, professional communication, and workplace readiness

•   Provide individualized career coaching and goal-setting support to participants at varying stages of employment readiness

•   Coordinate and facilitate interview sessions, job search strategy meetings, and career exploration activities

Candidate & Platform Management

•   Conduct participant intake assessments and create comprehensive candidate profiles in the Workforce Leverage™ platform

•   Maintain accurate, up-to-date candidate records including employment history, skills, barriers, and progress notes

•   Document all challenges participants face that may impede employment and track resolution of those barriers

•   Identify candidates who are ready to re-enter the job market after resolving barriers and initiate re-engagement

•   Manage employer-facing candidate profiles to ensure they are current, complete, and competitive

Partner & Referral Coordination

•   Build and maintain strong working relationships with WFLC partner organizations including Necessary Cleveland Partners

•   Coordinate bi-directional referrals: receive participants from partner organizations and refer HUB participants to partners for wraparound support

•   Ensure timely and accurate case updates are shared with partner organizations through the Workforce Leverage™ platform

•   Participate in monthly coordination calls and periodic joint case review meetings

•   Identify gaps in participant support and proactively engage the appropriate partner organization to address them

Team Collaboration & Reporting

•   Own scheduling, intake flow, space logistics, and participant communications for the HUB

•   Participate in the weekly all-team sync and contribute updates on clinic activity, participant progress, and employer pipeline

•   Submit a monthly Employment Clinic activity summary to the PCC Director by the 3rd of each month, including sessions held, participants served, placements achieved, and employer activity

•   Contribute data and narrative to the quarterly PCC/HUB Impact Report

B. PCC/NREUV CORPORATE EMPLOYER OUTREACH

These hours support PCC’s broader mission of building high-value employer relationships. This work is off-site eligible and may be performed at employer locations or remotely.

•   Conduct proactive outreach to Cleveland-area employers to introduce PCC’s Workforce Leverage™ candidate pipeline and the value of partnering with PCC for hiring needs

•   Support case management, PCC operations, and online interviews as well as partner support

•   Cultivate ongoing relationships with existing employer partners, providing candidate updates and maintaining pipeline continuity

•   Represent PCC and NREUV at employer roundtables, corporate diversity and inclusion events, hiring fairs, and workforce development convenings

•   Identify employers with near-term hiring needs and work with the HUB team to identify and prepare matched candidates

•   Report monthly on corporate outreach activity, new employer contacts, active relationships, and pipeline opportunities to Dr. Merritt

C. WFL COLLECTIVE (WFLC) SERVICES

Light Fundraising & Contract Development

•   Identify new funding opportunities from foundations, government contracts, and corporate partnerships

•   Track deliverables, deadlines, and renewal opportunities

•   Attend fundraising events or meetings when needed

•   Coordinate with PCC on joint fundraising efforts

Community Operations & Program Support

•   Cultivate strategic partnerships with local nonprofits, workforce training providers, and reentry service organizations

•   Coordinate the daily opening and closing of the facility, ensuring coverage is in place each operating day

•   Coordinate community outreach with the street team, aligning canvassing and engagement efforts with HUB programming and priorities

•   Serve as point of contact for key external partners

•   Support outreach strategy to community stakeholders

•   Monitor implementation of programs aligned with mission

•   Review community feedback and program outcomes

•   Represent WFLC at select public events or coalition meetings

PCC Coordination

•   Participate in coordination calls with PCC leadership

•   Align strategic priorities and resource planning

•   Share programmatic updates and metrics as needed

•   Collaborate on shared platforms and data strategies

Professional Standards & Compliance

•   Enforce hub and building policies consistently during regular operations and events

•   Maintain confidentiality of resident and organizational information

•   Ensure compliance with fair housing laws, building policies, and PCC guidelines

•   Represent 9410 Hough, PCC, and WFLC professionally at all times

COMPENSATION

•   Rate: Hourly rate commensurate with experience

•   Engagement: Contract role that may transition to employment