Owning the end-to-end implementation process, the full-time Payroll Tax Implementation Lead will manage customer onboarding from initial discovery through go-live, ensuring precise configuration of payroll tax environments while working remotely. Key Responsibilities Own the complete implementation of customer and tax setup, managing timelines and customer communication Lead discovery and configuration efforts, tailoring systems to meet each customer's tax data and filing requirements Collaborate with cross-functional teams to resolve blockers and ensure effective training and knowledge transfer at go-live Required Qualifications 10+ years of experience in payroll, payroll tax, or tax operations with multi-jurisdictional expertise Hands-on experience in configuring or implementing payroll tax software Strong analytical skills to assess complex tax datasets for accuracy and structure Ability to communicate technical and tax concepts clearly to both technical teams and non-technical stakeholders Demonstrated collaborative skills across functions, including Engineering, Product, and Compliance