Payroll Tax Administrator

Supporting domestic North American tax functions, the full-time temporary Payroll Tax Case Administrator will manage data entry, perform audits, and assist with administrative projects while working remotely. Key responsibilities Setup and index tax tickets and notices in OSV Support and Salesforce accurately and timely Perform daily audits of ticket and notice data, maintaining a 98% accuracy rate Process Critical and Blocker tickets within 2 hours of receipt and manage unassigned aged tickets under a 24-hour timeframe Required qualifications High School graduate, GED, or equivalent; higher education preferred 1-2 years of customer service or call center experience Strong analytical and research skills Experience in Microsoft Word and proficiency in Excel Willingness to work split shifts, evenings, weekends, and holidays