Payroll Support Specialist

Managing a dedicated client list, the full-time Payroll Support Specialist will accurately run payroll, troubleshoot client payroll needs, and provide technical support remotely. Key responsibilities Engage with clients via phone and web to identify and resolve payroll challenges Provide technical support on payroll processing procedures and manage integration of client payroll submissions into the software Act as the first point of contact for employer and employee payroll questions Required qualifications 3+ years in payroll processing or payroll support Hands-on experience with SaaS payroll software (ADP, Paycor, Paylocity, or similar) Strong customer service instincts and a genuine interest in helping people Ability to manage multiple client payroll cycles simultaneously