Payroll and Benefits Specialist

To support HR operations, the full-time remote HR Shared Services Specialist will manage team member inquiries, provide administrative support related to HR processes, and ensure compliance with established service standards. Key responsibilities: Answer HR Helpline calls and provide timely support to team members while managing inquiries and escalations Process transactions in Workday, maintain accurate data entry, and document requests from team members Collaborate with HR Business Partners and assist in transitioning HR administrative processes to a centralized team Required qualifications: 2-5 years of HR Shared Services or relevant Human Resources experience Associate's Degree or equivalent work experience required Hands-on experience with Human Resources Information Systems (HRIS/HRMS) Strong customer service orientation and ability to support employees and managers effectively Proven discretion in handling confidential and sensitive employee information