To provide exceptional support to Payor Partner Clinicians and Clients, the full-time Payor Partnership Support Specialist will manage live calls, chats, and emails, collaborate with internal teams to resolve issues, and work with RCM and Engineering teams on billing concerns in a fully remote environment. Key responsibilities Answer live calls, chats, and emails from clinicians and clients Collaborate with Customer Operations teams to resolve stakeholder roadblocks Work with RCM and Engineering teams to address bugs and billing issues Required qualifications At least 2 years of experience in customer support, preferably in healthcare billing Minimum 1 year of experience providing customer assistance via phone, chat, and email Experience with health insurance and billing processes Intermediate technical understanding and ability to work with large databases Ability to adapt to a fast-paced and changing environment
Payor Partnership Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.