Payoff & Special Loans Manager

Career Fast-Track OpportunityThe salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance.This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly.Job DescriptionEnsure compliance with all applicable federal and state servicing regulations related to payoff processing, lien releases, mortgage satisfactions, reconveyances, ARM notifications, loan modifications, and borrower communications.Ensure payoff statements are generated accurately and within required regulatory, client, investor, and company service level standards.Ensure timely preparation, execution, recording, and delivery of mortgage satisfactions, reconveyances, lien releases, and related collateral release documents. Monitor state-specific recording requirements and ensure compliance with statutory timelines.Ensure compliance with investor, insurer, agency, and client servicing requirements applicable to assigned servicing portfolios.Interpret and implement client-specific servicing requirements and operational procedures.Coordinate and support internal audits, external audits, client reviews, regulatory examinations, and quality control initiatives.Manage relationships with recording vendors, title companies, document custodians, and other third-party providers to ensure service quality and compliance.Establish quality control procedures to ensure payoff calculations, fee assessments, escrow balances, and payoff instructions are accurate and compliant with applicable requirements.Oversee payoff suspense account management and reconciliation processes to ensure accurate and timely application of payoff funds.Oversee the processing and quality review of loan modifications, subordinations, assumptions, recasts, and other special loan transactions.Utilize servicing system reporting and operational analytics to monitor productivity, service levels, exception trends, quality metrics, and risk indicators.Monitors the Residency Verification/Borrower Affidavits process.Monitor UCC filing and/or Renewal Maintenance.