Processing client requests related to payments, the full-time Payments Support Specialist will manage transaction statuses, interact with payment providers, and ensure accurate record-keeping while working remotely with a flexible schedule. Key responsibilities Process client requests related to payments, including deposits and withdrawals Check transaction statuses and interact with payment providers using templates Record actions in internal systems and prepare shift reports on processed requests Required qualifications Basic understanding of payment systems, including deposits and bank transfers Confident PC user with experience in CRM and administrative panels Intermediate English proficiency for reading system messages and correspondence Ability to work night shifts or on a shift schedule Attention to detail and a sense of responsibility