Joining a dynamic customer experience team, the full-time Payments Support Specialist will manage customer inquiries regarding payment issues, troubleshoot discrepancies, and monitor transaction processing in an on-site role based in Charlotte, North Carolina, or Provo, Utah. Key Responsibilities: Respond to customer inquiries regarding payment issues through various channels Investigate and resolve payment discrepancies and failed transactions Monitor payment processing systems to ensure successful transaction completion Required Qualifications: 1-2 years of experience in customer service, software implementation, or customer onboarding Proficiency with Google Suite, Outlook, and Salesforce preferred Strong organizational skills and ability to manage multiple tasks Positive attitude with a commitment to excellent customer service Ability to work collaboratively with cross-functional teams
Payments Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.