Payment Resolution Specialist

To ensure the accuracy and integrity of patient accounts, the full-time Payment Resolution Specialist will research and resolve payment discrepancies, perform detailed account analysis, and collaborate with internal teams and vendors while working remotely. Key responsibilities Research and resolve payment discrepancies and account variances to maintain accurate account balances Work with Athenahealth worklists to review patient accounts and determine appropriate resolutions based on payment activity Process patient and insurance refunds in accordance with departmental policies and regulatory requirements Required qualifications High School Diploma, GED, or equivalent required Minimum one (1) year of experience in healthcare revenue cycle, medical billing, or a related field Proficiency with Microsoft Office applications, especially Excel and Outlook Ability to interpret payment activity and identify discrepancies for resolution Experience working within Athenahealth is preferred