Payment Processing Specialist

Job Description
Pay Rate:
$26.00
Job Overview:
Responsible for handling diverse currency payment instructions, ensuring compliance with company policies. Tasks include processing manual and automated instructions, ensuring accuracy and quality in a fast-paced environment, and addressing internal inquiries.
Responsibilities:

• Interpersonal Skills:
  • Maintain positive relationships within the team and with internal stakeholders.
  • Be proactive in addressing client needs and avoiding issues.
  • Communicate effectively and professionally with colleagues and clients.
  • Collaborate with team members by assisting with daily tasks, appreciating diversity, and being adaptable.
• Risk Management:
  • Identify and report risks appropriately.
  • Process instructions accurately and on time, adhering to policies and deadlines.
  • Escalate unclear instructions to management.
  • Recommend improvements to controls.
  • Adopt new procedures promptly and accurately.
  • Reduce errors by suggesting better control procedures or automation.
  • Respond to inquiries quickly with solutions that enhance service quality.
• Process Improvement:
  • Understand and challenge processes that are ineffective.
  • Identify improvement opportunities in payment processing.
  • Highlight manual instructions for potential automation to improve efficiency.
  • Balance productivity with meeting client deadlines.

Skills Required:

• Excellent communication skills, both oral and written.
• Strong customer service and organizational abilities.
• Capable of thriving in a fast-paced, deadline-driven environment.
• Detail-oriented and able to work independently or as part of a team.
• Proficient typing skills.
• Familiarity with USD and foreign currency payment processing, Keystone & Rightfax is advantageous.

Meet Your Recruiter
Robyn Banks