Working remotely in a full-time capacity, the Payment Operations Specialist will manage daily financial activities, including processing ACH returns and chargebacks, while collaborating cross-functionally to resolve discrepancies and maintain accurate records. Key responsibilities Process and reconcile daily financial activity across multiple platforms Collaborate with teams to resolve payment discrepancies and maintain clean records Assist clients with payment-related inquiries via phone and email Required qualifications 2+ years of experience in accounting, payment processing, or SaaS Strong analytical skills with experience in financial reconciliation Proficiency in Excel and Microsoft Office Operationally focused mindset with the ability to drive cross-functional execution Comfort with handling sensitive financial data and using multiple systems simultaneously