Payment Compliance Collector

To support efficient revenue cycle processes, the full-time remote Payment Compliance & Contract Management Collector will manage account follow-up for underpaid and overpaid claims, analyze trends, and collaborate with internal departments to ensure accurate reconciliation of account balances. Key responsibilities Manages account follow-up for underpaid and overpaid claims, escalating unresolved issues internally as needed Reconciles account balances and adjustments to ensure compliance with contractual terms Identifies and analyzes trends in underpayments and overpayments to recommend process improvements Required qualifications H.S. Diploma or GED required Associate Degree or higher preferred 1-2 years of experience in healthcare collections, revenue cycle, or contract management required Familiarity with payer contracts and healthcare reimbursement methodologies preferred