Patient Transport Assistant 40 Hours 11:00 PM- 7:30 AM

Patient Transport Assistant – 40 Hours – 11:00 PM – 7:30 AM – Beth Israel Lahey Health

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Job Description

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Shift: 11:00 PM to 7:30 AM
Rotating weekends required

Job Summary

Safely transports patients to and from the department according to departmental protocols.

Essential Responsibilities

• Recognizes and reports patient care or safety concerns to appropriate staff.
• Initiates a friendly but respectful relationship with patients and demonstrates responsiveness to patients’ physical, psychological and social needs.
• Makes judgments with regard to patient care and operational flow based on established policies and guidelines.
• Collaborates and effectively communicates with physicians and other health care professionals.
• Safely transports patients to and from the department according to departmental protocols.
• Notifies appropriate personnel of any delays that may affect operational workflow.
• Depending on the department, transports deceased patients to the morgue.
• Maintains orderliness and cleanliness of the working area, stretchers and wheelchairs, IV poles and other items used in patient transportation.

Required Qualifications

• High school diploma or equivalent required.
• 0–1 year related work experience required.
• Basic familiarity with computers; ability to navigate basic web‑based applications.

Competencies

• Decision Making: Ability to make decisions based on specific instructions, standard practices and procedures that generally require little or no supervision.
• Problem Solving: Ability to address routine problems, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
• Independence of Action: Ability to follow general instructions and procedures as provided; work is monitored by supervisor/manager.

Written Communications

Ability to read, understand, and write in English to comprehend basic safety instructions and to follow directions from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

Oral Communications

Ability to understand spoken English to follow basic safety instructions and to communicate effectively in basic English with patients, families and medical center staff in response to routine questions.

Knowledge

Basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations; specialized knowledge not required.

Team Work

Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

Customer Service

Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Age Based Competencies

Employees must be competent to provide patient care to the following age groups: Young adult (16–30 years), Middle age (31–60 years), Elderly (61+).

Physical Nature Of The Job

Very heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually; employee is physically active in all elements of the job.

Pay Range

$17.00 – $22.88 per hour. The pay range listed is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Compensation may exceed the base hourly rate due to shift differentials, call pay, premium pay, overtime pay and other additional pay practices, as applicable to the position and in accordance with the law.

We require all staff to be vaccinated against influenza as a condition of employment.

Equal Opportunity Employer – Veterans/Disabled

Seniority level: Entry level

Employment type: Full time

Job function: Health Care Provider

Industry: Hospitals and Health Care