Patient Support Specialist

To ensure smooth and timely care delivery, the full-time Patient Support Specialist will coordinate patient interactions in a fully remote environment, confirming appointments, managing patient flow, and supporting the clinical team while maintaining high patient satisfaction. Key Responsibilities Serve as the central coordinator for patient care teams, ensuring seamless connections between patients and clinicians Initiate outbound calls to confirm appointments and conduct pre-visit intake, ensuring patients are prepared for their visits Maintain accurate documentation of patient interactions and provide real-time updates to the clinical team regarding patient status Required Qualifications Experience in a healthcare or customer service setting Strong digital fluency and comfort with navigating multiple platforms (Zoom, Teams, EHR/CRM tools) Ability to multitask and prioritize in a fast-paced virtual environment Excellent interpersonal and communication skills Familiarity with HIPAA and patient privacy regulations is preferred