Patient Service Representative (Weekend shift)

CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. We are currently hiring for multiple locations, includin g Queens, Brooklyn, White Plains, Yonkers, and Long Island (Hempstead). With the support and hard work of all our employees, CitiMed continues to make its way down a successful road. CitiMed maintains a work culture that allows our team members to feel supported and confident in their work. Patient Service Representative (PSR)

Front-facing role responsible for creating a smooth, professional patient experience from check-in through checkout, while supporting overall office efficiency for the weekend shift from Friday-Sunday.

Front Desk & Patient Experience: Check-In & Intake: Assist patients with medical intake forms, upload insurance information and government-issued ID, and perform patient check-in Records & Billing: Update patient demographics, insurance, HIPAA, and financial forms; accurately collect payments and clearly explain financial obligations to patients Chart Management: Create and assemble paper and electronic medical record charts, ensuring documents are properly entered and scanned Promptly answer and respond to phone calls and office emails; Office Support: perform other clerical duties to support provider productivity and office efficiency

Computer proficient