Job Title : Patient service representative
Location : New York NY 10004
Duration : 2+ months contract (Possible extension )
Education : High school Diploma
Shift Details : Mon – Fri 9 am-5 pm
Specific Skills :
- Medical Records
- Insurance Verification
- Epic/EMR
- Chart preparation
- Patient registrations
- Bilingual in Spanish
Job Description:
- Provide end-to-end customer service by resolving member inquiries, complaints, and enrollment-related issues.
- Conduct telephone outreach to Medicaid, Medicare, MLTC, CHP, and EP members to support membership retention and timely recertification.
- Assist members with completing recertification applications, renewals, and enrollment activities.
- Follow up with members to meet daily outreach, renewal, and member retention targets
- Maintain accurate records of member communications, enrollment activities, and recertification follow-ups.
- Bilingual proficiency in English and Spanish, Chinese, Russian, Bengali, Urdu, Korean, or Haitian Creole
Patient service representative in New York at ProKatchers LLC
This position is listed as contract and onsite. It was posted 5 days ago.