Patient Scheduling Specialist I - Training-Driven Impact

Carle Health is seeking a Patient Scheduling Specialist I in Urbana, IL to handle screening of inquiries by phone and coordinate scheduling with providers. The role includes a mandatory, four-week onboarding period and ongoing communication to ensure patients receive appropriate care.

Primary duties involve documenting inquiries, educating patients on insurance and services, verifying demographics and insurance details, and routing messages to the correct clinicians.