Answering a high volume of inbound calls, the full-time Patient Resource Representative will assist patients with scheduling appointments, managing inquiries, and troubleshooting concerns while working remotely from the surrounding areas of Hendersonville, NC. Key responsibilities Manage 80-130 inbound calls daily, providing professional and efficient responses Assist patients with selecting providers and preparing for their first appointments Communicate prescription refill requests and maintain relationships with clinic staff to facilitate patient care Required qualifications High School diploma or equivalent 1+ years of experience in a medical office (preferred) Strong computer skills and experience with internet-based applications Knowledge of electronic medical records and call center experience Proficiency in a second language (preferred)
Patient Resource Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.