UnitedHealth Group is seeking a Patient Relations Specialist in Massachusetts to lead the handling of escalated patient complaints across the organization and coordinate investigations with regulatory agencies. This role supports quality and service excellence and provides training for staff on complaint management.
The position requires MA residency, 5+ years in healthcare customer service, and the ability to work remotely per policy. Strong communication and organizational skills are essential.
#J-18808-LjbffrPatient Relations Lead - Care Quality & Resolutions in worcester at Unknown Company
This position is listed as full time and able to be worked remotely.