Patient Registration Specialist - Hybrid Sun Valley

Job Description Summary

The Specialist, Patient Registration is responsible for facilitating new patient’s transition to Option Care Health services with the goal of delivering a consistent onboarding experience where patients and referral partners feel Option Care Health makes it easy to transition care. The Specialist works in conjunction with Sales to prepare patients for OCH services and facilitates all aspects of the patient’s transition to home/AIS. Hybrid position at the Sun Valley location. Schedule is Tues‑Sat or Sun‑Thurs.

Job Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment, including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management by following up on missing paperwork.
• Assists Patient Registration Supervisor and Manager with special assignments as needed.

Supervisory Responsibilities

Does this position have supervisory responsibilities? NO

Basic Education and/or Experience Requirements

High school diploma or equivalent is required. Minimum of two years of related experience required.

Basic Qualifications

• Ability to multi‑task and support numerous referrals/priorities at one time.
• Ability to work in a fast-paced environment.
• Must be detail‑oriented with a high degree of quality focus.
• High degree of customer service skills required.
• Ability to troubleshoot, problem‑solve and collaborate with cross‑functional team members across sales and operation functions.

Preferred Qualifications & Interests

Previous healthcare/medical billing experience preferred. May perform other duties as assigned.

Travel Requirements

N/A

Compensation

Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $22.55–$32.63.

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time Off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Equal Employment Opportunity

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.