Patient Registration Representative

Job title

Clerical Assistant

Job location

New York, NY 10029

Shift

7am-3pm and one from 12pm-8pm.

Pay

$21 - $26/hr

Length

08 weeks, Possible Extensions.

Duties:

• Two years experience
• Spanish bilingual
• Responsible for all Front Desk operations, including scheduling, check in /out, co-pay collections, registrations, My-Chart enrollments, Bio-metric enrollments, meeting and greeting patients.
• Monitors the environment of the practice ensuring patient and staff safety
• Collaborates with clinical staff to ensure patients receive the best possible care
• Participate in meetings and huddles when necessary
• Monitors and facilitate the proper usage of Patients' Kiosks for virtual visits
• Interacts and communicates with patients with Behavioral Health needs
• Practices contingency plans are initiated during emergencies such as IT and power outages
• Monitors compliance as per OMH, JC, and CMS standards
• Provides HIPPA compliant patient appointment information with agencies and other sites as required
• Monitors equipment and clinic environment -may submit work orders as needed
• Assist with Performance Improvement & Quality Assurance reports and data collection
• Calls patients to remind of upcoming appointments
• Monitors show rates closely and shares with providers
• Requisitions in-house supplies
• Assists in other units within Behavioral Health as needed
• Performs other related duties as assigned.

Pride-Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.