Patient Outreach Supervisor

To lead a dedicated Patient Outreach team, the remote Patient Outreach Supervisor will manage and develop Patient Outreach Coordinators and Onboarding Specialists, ensuring effective communication with potential patients about hospital-based pharmacies while maintaining strong relationships with hospital partners. Key responsibilities Ensure compliance and effective communication by coaching Patient Outreach Coordinators on best practices and auditing their interactions Manage day-to-day operations, including personnel management, workflow efficiency, and collaboration with clinical integration teams Conduct team meetings, provide ongoing performance management, and assist in the hiring and onboarding of new team members Required qualifications High school diploma or equivalent; Bachelor's degree in business administration or related field preferred Minimum of 5 years of experience in customer support, client services, or sales with a proven sales record Strong proficiency in Microsoft Office, particularly Excel and Word, with the ability to learn new database programs quickly Demonstrated leadership aptitude with excellent organizational and interpersonal skills Ability to handle sensitive data with discretion and maintain confidentiality