Patient Outreach Supervisor

Leading a dedicated team, the remote Patient Outreach Supervisor will manage and develop Patient Outreach Coordinators and Onboarding Specialists, ensuring effective communication with potential patients about hospital-based pharmacies while maintaining collaborative relationships with hospital partners. Key responsibilities: Coach and supervise Patient Outreach Coordinators on best practices and compliance in patient communications Conduct audits and monitor workflows to ensure effective and compliant interactions with patients Manage team operations including scheduling, performance management, and collaboration with hospital partners Required qualifications: High school diploma or equivalent; Bachelor's degree in business administration or related field preferred Minimum of 5 years of experience in customer support, client services, or sales with a proven sales record Strong proficiency in Microsoft Office, particularly Excel and Word; familiarity with healthcare software is a plus Demonstrated leadership ability and strong interpersonal skills Ability to handle sensitive data with discretion and maintain confidentiality