- Guide patients through sleep testing and oral appliance onboarding.
- Manage 100+ patients across the onboarding funnel.
Responsibilities:
- Respond via phone, SMS, email; reach out to prevent delays.
- Handle cancellations, refunds, billing; document in Salesforce.
Requirements:
- 1+ year in customer or patient support; strong communication.
- HIPAA and Salesforce experience preferred.
- Long-term remote contract; weekly payments.
- Free training, supportive community, and guidance.
Partner Company
The hiring partner provides at-home sleep testing and oral appliance treatment, focusing on patient-centered care. It is a structured, high-volume environment that values empathy, accuracy, and privacy, with a supportive contractor community.
#J-18808-LjbffrPatient Onboarding Agent (Customer Support) (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $42,000–$55,750
For context, most customer service representatives earn between $42,000–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and able to be worked remotely.