Patient/Office Coordinator

Job TitleJOB SUMMARY: Promptly and professionally greeting and assisting customers, scheduling appointments, accurately completing patient registration information, proper telephone etiquette, and processing information for billing.DUTIES AND ESSENTIAL FUNCTIONS:Answer phonesSchedule appointmentsComplete patient referrals and documentation in a timely mannerComplete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance informationDaily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and depositInsurance verification prior to patient visit, when applicableManage office correspondence, medical record documentation, and process medical records requestsEDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS:Minimum requirement: High School diploma or GEDMust be able to type 35 correct words per minutePreferred qualifications: One year experience in medical office settingWORKING ENVIRONMENT:Works indoors in an office/clinic settingThe noise level is usually moderatePHYSICAL DEMANDS:Constantly required to maintain a stationary position behind a computerFrequently required to move about inside the departmentConstantly required to communicate telephonically and face to face with colleagues and customersConstantly required to operate a computer and telephoneConstantly required to lift and/or move up to 10 poundsFrequently required to lift and/or move up to 25 poundsOccasionally required to lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception