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Patient Financial Services Representative

cleveland, oh • Posted 1 weeks ago
Onsite Full Time General

Patient Financial Services RepresentativeGreat opportunity to join a company that values our employees and the patients we serve! Centers for Dialysis Care is seeking an experienced Patient Financial Services Representative to work out of our Corporate Office located in Shaker Heights, OH. This position is onsite at our Shaker Heights location.Why Choose CDC?We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance210 Hours of PTOTuition Reimbursement ProgramEmployee Perks ProgramCareer Development OpportunitiesStarting Salary is between $18.00 - $24.00 per hour (DOQ)Position Overview: The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources.Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system.Analyzes Accounts Receivable to ensure timely payment is received for claims billed.

This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.Follows and reports status of delinquent patient accounts to the Director of Revenue Cycle, Manager of Revenue Cycle and Chief Financial OfficerWorks on various revenue collection projects/duties as assignedQualifications:High school diploma required, some college accounting courses or other field related continuing educationKnowledge of electronic billing systems preferably Quadex is required.At least 3 years' experience in a Healthcare Accounts Receivable setting is essentialExcellent customer service, interpersonal and communication skills requiredKnowledge of medical billing/collection practicesKnowledge of business office proceduresKnowledge of basic medical coding and third-party operating procedures and practicesAbility to establish and maintain effective working relationships with patients, employees and the publicCenters for Dialysis Care is proud to be an Equal Opportunity Employer.

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