About the job Patient Financial Services
About Company Work From Home Position Empowering Digital Transformation through Social Media & IT Services Withover 20 years of experience in managing customer services acrossinbound and outbound segments, specifically in the Telecom andinternational sectors, I lead a dynamic company focused on providinginnovative Social Media and IT solutions. Our goal is to help businessesthrive in the digital era by leveraging cutting-edge technologies andtailored strategies.
Key Accountabilities:
- Answer inbound calls and screen callers for eligibility.
- Complete the correct assessment for the callers who wish to enroll.
- Help with plan selection as needed
- Help set tasks for Agent callbacks if needed.
- Maintain accurate client information in the American Exchange CRM system.
- Assist current clients with services such as updating their income, demographic info, checking status of their insurance policy, getting ID card if able, etc.
- Process enrollments and generate quotes for clients as needed
- Assist in projects as needed, such as payments, commission tracking, Marketplace checks, or carrier checks
What we are looking for:
- Works well in a team environment
- Projects positive and productive behavior
- Willingness to ask for help when complications arise
- Punctuality in accordance with scheduled work hours
- Attention to detail is imperative as data entry is a big part of day to day work
Job Requirements
- Quiet place to work in your home, with little to no distractions
- A reliable high speed internet connection
- Dependability to be at work each day and adhere to your schedule.
Compensation
- $40000/year salaried position, non-commissionable (straight salary, not dependent on sales for commissions)