Patient Financial Service Representative

Claims ProcessorResponsible for the proper and timely processing of claims, payments, and various other electronic transaction and processes. Contacting and arranging payment for delinquent accounts through direct patient contact.ResponsibilitiesResponsible for claim processingResponsible for processing payments to/from third-party providers dailyResponsible to prepare associated correspondence on information requestsEnsures payment system files and information is correct and resolves issues as appropriate.Responsible for handling delinquent patient accounts.Monitors the patient payment agreement process.Responsible for performing general clerical duties to include assisting in answering telephone inquiries regarding patient bills and other inquiriesPromotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of BehaviorMust uphold confidentiality at all times in regards to CBHA activities, reports, financials, patient health information and other proprietary information specific to CBHAOther duties as assignedQualificationsProfessional and Technical Knowledge:Possesses general work-related skills at a higher level than completion of high school, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a "business school (non BA/BS)" or "associates degree" type programMinimum of one (1) year experience in medical billing department or other billing servicePossesses basic understanding of medical terminology and proceduresPossesses knowledge of healthcare insurance claims practices and rules for complianceTechnical Skills:Ability to prepare basic correspondence and simple reports in Microsoft WordAbility to use Microsoft Excel to create tables and simple displays of informationAbility to prepare and interpret financial and statistical reportsAbility to create basic presentations in Microsoft PowerPointCommunication Skills:Ability to provide effective communication of information during informal and formal verbal presentationsAbility to provide effective communication of information in written (including electronic) correspondenceAbility to communicate complex concepts in a clear effective manner for a general audience