Providing customer service to hospital patients, the full-time Patient Financial Recovery Specialist will assist with account inquiries, manage payment options, and process transactions while working remotely. Key responsibilities Respond to incoming patient calls and initiate outbound calls to assist with account management Process credit card payments and gather updated insurance information to resolve discrepancies Maintain accurate account notes and achieve designated collection and productivity objectives Required qualifications High School Diploma or equivalent required Previous experience in customer service, preferably within a call center environment Familiarity with the medical billing process is preferred Proficient in PC operations with typing skills of 30-40 words per minute Ability to maintain confidentiality and adhere to compliance guidelines
Patient Financial Recovery Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.