Responsible for managing patient refund requests, the full-time Patient Finance Specialist will review accounts for overpayments, reconcile balances, and issue refunds while ensuring compliance with healthcare regulations. Key responsibilities Manage the patient refund and credits workflows, including reviewing, approving, and processing refunds Serve as the subject matter expert for patient credit cases in SalesForce and resolve complex refund issues Communicate with patients regarding refunds, providing clear explanations of overpayments and the refund process Required qualifications High School Degree or equivalent preferred 2+ years of experience in a medical billing office or equivalent claims experience 1 year of experience with athenaHealth and/or athena One Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, formulas) Hands-on experience with patient billing and refunds
Patient Finance Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.